Online Casino Reviews from Experts and Players

On this page, you’ll find an overview of the top-rated online casinos, compiled based on the analyses and assessments of our dedicated and experienced casino review team, as well as feedback from valued members of our community who can submit their casino reviews here at Casino Guru.

At the top of this page, we list what we believe to be our most highly recommended casinos, listed primarily based on their Safety Index, which is how we measure fairness and security at the casino. If you’re exploring the market, our curated Singapore casino reviews are a great starting point for finding licensed, secure, and player-friendly platforms that meet your needs.

Underneath that, you'll find a section with casinos listed by reader and user review. The rating there is the average of reviews and ratings written by members of our community.

You are welcome to check all user reviews that were submitted to Casino Guru in search of additional details on each casino in our database.

We also recommend reading our article explaining how we rate each casino, define a rating, collect player feedback, and incorporate them into our review algorithms.

Objective and Transparent Review Methodology

Our team of casino review and analysis employs a data-driven process to gather all the data regarding each of the available casinos. The data is then used as the computational basis for determining each casino's Safety Index.

The following is an itemized list of elements that are included in our casino reviews utilized to determine the Safety Index:

• Size of the casino – Depending on revenue or players, size of the casino is a prime review factor. High-profit casinos with many players have built quality over the years. Additionally, the big casinos are able to pay out large prizes, while the small casinos can face financial challenges to pay out.
• Player complaints – We track public complaints filed by players who feel they were treated unfairly or deceived. For each legitimate, unresolved complaint, points are deducted from a casino's Safety Index. These comprise complaints filed within our own dispute center and found on other reputable websites.
• Unfair terms and practices – If we find that the terms and conditions of a casino contain unfair terms or practices damaging players, points are deducted. They are described in the "Safety Index explanation" section of the casino profile.
• Positive factors – Exceptionally, we award bonus points for something positive, such as a large and established network of land-based venues or excellent behavior in handling complaints from players.
• Associated casinos – A casino's corporate affiliation with other casinos can affect its rating for better or worse, based on the quality of associated casinos, size, and the nature of the tie.

You can find out more about our review procedure in the article How We Review Online Casinos.

User Feedback and Player Ratings

In addition to expert reviews, we provide user-submitted reviews, which are of different length, detail level, and tone. Though each casino in our database has one comprehensive Casino Guru rating, some have hundreds of user reviews ranging from terrible to awesome.

Casino fans can rate the casinos on a five-step scale ranging from "Very Negative" to "Very Positive," as a classic one-to-five-star rating.

We calculate an overall user feedback score, ranging from “Terrible” to “Excellent,” to provide a quick overview of how other players perceive the casino. This makes it easier to compare user feedback across different casinos.

We recommend reading multiple reviews to get a well-rounded view of a casino – what players like and what they criticize.

Note: We only display a user feedback score if there are at least 15 player reviews. Few reviews are too small a sample to judge them fairly.

What to Watch for When Reading User Reviews

Beginner's tip: Be careful when comparing user feedback scores because some things can skew the results:

Some disgruntled players leave bad reviews – for example, when they feel that they deserved to win more than what they were paid. This can bring down the rating of a casino.

Some casinos solicit people content with what they experienced to leave positive reviews, and this artificially boosts the rating.

At times these impressions cancel out, and at other times they both move in opposite directions.

In general, we believe that our user review ratings offer a fair assessment of how a particular casino is viewed by players.

Finding the Best-Rated Casinos

In choosing where to play, you can read both professional reviews and player ratings – ideally, you would like to see both.

We anticipate that certain casinos will have high rankings on our Safety Index based on our evaluation but with lower user ratings, and vice versa. The reason being that experts and users generally prioritize different facets in assessing a casino.

Our critics care most about fairness and security, hence they verify how well any recommended casino treats players and how secure it is without any discriminatory rules.

Players, though, post reviews on the basis of personal experience, which might be affected by victories or losses, customer support interactions, and other personal things.

For an ideal experience, pick a casino with both high Safety Index and user-friendly reviews that fit your needs. 

Responsible and Safe Gambling

It is necessary to bet online responsibly. To avoid the onset of gambling issues or addiction, we recommend you read our guide How to Play Safely and Responsibly. Our guide covers responsible ways of gambling and gambling-related help offered, including self-exclusion, deposit limit, and reality checks.

We've been collecting information on responsible gambling features provided by online casinos for many years now, and most such features are nowadays present on most websites.

Due to the size of our database, we cannot always provide complete responsible gambling data for every site, but we do include it wherever possible.